Shipping
WHAT ARE YOUR SHIPPING RATES?
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TO UNITED STATES:
Excluding Hawaii, Alaska, Puerto Rico & Territories |
REGULAR GROUND |
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| Orders Up To $100.00 USD |
$9.75 USD |
| Orders Up To $150.00 USD |
$10.75 USD |
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| Orders Up To $300.00 USD |
$12.00 USD |
| Orders Up To $450.00 USD |
$18.00 USD |
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| Orders Over $450.00 USD |
$24.00 USD |
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HOW LONG WILL IT TAKE MY ORDER TO ARRIVE?
Delivery of your items can take anywhere from 3 to 22 full business days, depending on your location and the shipping method you select at Checkout.
Orders may arrive in separate packages. Business days are Monday-Friday, excluding federal holidays within Canada & the USA.
We recommend choosing "Express Shipping" for "Rush" orders.
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REGULAR GROUND SHIPPING |
| TO UNITED STATES: |
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12 - 15
business days
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WHERE WILL MY ORDER BE SHIPPED FROM?
Depending on product availability, orders will be sent from our store or directly from the manufacturer.
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CAN I SHIP TO A P.O. BOX?
No, we do not ship to P.O. Boxes.
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WHAT IF MY ITEM ARRIVES DAMAGED?
Please contact us within 3 business days if your item arrives damaged, a replacement will be sent right away. You will be contacted by the delivery company to inspect the damage (hold onto all packaging as well as the item for the inspection). Contact us at 877-292-0651 to report a damaged item.
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Returns
CAN MERCHANDISE BE RETURNED?
We stand behind our products 100%. If you are not completely satisfied, you must contact us within 3 days of receipt of your shipment for a refund*. ALL RETURNS MUST FIRST BE AUTHORIZED. Photos may be required for damaged items. Credit for the return will apply only to the purchase price of the product. Returns are subject to a 15% restocking fee. Shipping and processing charges will not be refunded. No exchanges will be accepted.
NOTE: Colors vary slightly due to the manufacturing process specific to each product.
Although it is impossible to achieve an exact color match for every item, small variations in color serve to enhance the overall effect of
your color scheme. Products seen on the online catalog do not always represent an identical color match. Color reproduction is limited by
various situations beyond our control such as the hue/contrast settings on your monitor.
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IS THERE A RESTOCKING FEE ON RETURNS?
Yes. We currently charge a 15% restocking fee on all returns.
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Exchanges
DO WE OFFER EXCHANGES?
NO. We do not offer exchanges, but you can return items with a 15% or 20% restocking fee if contacted within 3 business days of receiving your items.
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